How Ot See Activated Key Again for Eset Antivirus

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Troubleshooting activation errors

ESET products will brandish a number of ACT error codes (for example Human action.0, Deed.5, Human action.7, or ACT.21, view total listing of ACT errors) if activation fails. To resolve these issues follow the steps below:

1. Remove any previously installed antivirus software using the vendor'southward approved method. Become tools to remove 3rd-party AV here.

2. Verify that your cyberspace connection is agile by visiting the ESET home page. You must have an agile internet connection before you can download updates.

3. Click Start and blazon Command Prompt.

4. Right-click the Command Prompt icon and select Run every bit administrator.

5. Type the control netsh winsock reset and press the Enter central on your keyboard. Restart your computer and attempt to activate it.

Figure 1-ane

6. Errors tin occur when the system time on your car is set incorrectly. Ready your system clock properly to resolve the mistake.

7. Navigate to C:\Windows\System32\drivers\etc and verify if the hosts file contains any DNS poisoned entries related to the edf.eset.com domain.

   If any DNS poisoned entries are found, remove these entries from the hosts file using a text editor like Notepad or Notepad++. This action requires Windows administration privileges.

Effigy 1-2

See the consummate Activation overview diagram for more information and context about activation issues.

If y'all are still unable to resolve your upshot afterwards performing these steps (or checking Activation error codes and messages), e-mail ESET Technical Support.

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Activation error codes and letters

Fault code	Issue Description and Troubleshooting
Act.0	If you lot receive i of these activation errors with your ESET Windows habitation product, electronic mail ESET Technical Support.
Human activity.1	Activation was successful but something went wrong. Determine if y'all take the latest version of your ESET product.
ACT.15	If you cannot actuate your product with a License key, manually disconnect a device from an ESET Dwelling account and activate your product with a License key over again.
Act.17	Activation Failed - Canceled license If you have renewed/enlarged/upgraded your product recently, ensure y'all are activating it using the most recent License Fundamental supplied by ESET afterward purchase considering the previous credentials could be changed. Your license credentials could have been reset to avoid overuse due to leaking practices. Check the email account registered during purchase and wait for any communication on behalf of ESET regarding this scenario. Yous tin recover the new License Key through the Lost license course.
ACT.18	It is required to verify the activation with the parent (previous) license which is already not renewable or expired.
ACT.xx	This license is not valid in the selected country. Your license needs to be activated in the country where it was purchased. Alternatively, contact your local ESET partner to update your license and assist yous activate your ESET product.
ACT.21	This error typically occurs after upgrading your ESET product. To resolve this error, restart your computer and attempt to activate your product using your license key. Add the inline link to "active your ESET product.
ACT.24	Your ESET product is having problem connecting to the ESET IP server. Verify that your network has rules allowing access to the ESET IP servers.
ACT.25	You may receive the Human activity.25 mistake if y'all used your license previously with an ESET Beta product. To resolve this issue, If you are still unable to resolve your issue, contact ESET Technical Support. .
Deed.32 Act.34	Activation failed - An mistake occurred during activation Your license primal is not valid in the country yous selected during installation. Select the proper country or contact your license distributor.
ACT.39	Your license is overused. Possible solutions are: Remove license or deactivate ESET on unused devices via ESET My licenses Remove license or deactivate ESET on unused devices manually Renew or extend your license To identify and report a pirated ESET license, visit our Knowledgebase article for instructions. When the license is no longer overused, attempt to activate again.
ACT.iv	This error may exist caused by a failed upgrade or corrupted installation. Verify there is no other antivirus/security software installed on your organization in conflict with your ESET product. Uninstallers (removal tools) for common Windows antivirus software
Act.46	Your license is expired and tin can be renewed. If yous are receiving this error when your ESET production is new and you lot have non already activated it, email ESET Technical Support.
Act.v	Activation failed/Invalid License Key Type or copy/paste the License Key into your ESET production as it is written. If you receive the mistake message "Activation failed", and so the Activation key y'all are using has already been activated or you lot entered an incorrect License Cardinal. When the key was activated, an email was sent out to the registered electronic mail containing an ESET-issued Username, Countersign, and License Key. Depending on the version of your product, you volition demand to enter one or more of these credentials into your ESET production to activate it. Activate my ESET Windows home production using the license key I never received the license electronic mail containing my Username and Countersign/License Key I lost my Username, Countersign, or License Key
Human activity.6	Your license is expired and not-renewable, the production has to be activated using a different license. This error typically occurs when you attempt to activate a product using an expired trial license.
Act.7	Activation failed Verify you downloaded the correct ESET product for the license you purchased. To download a different product, visit the download page.
Act.eight	Entered invalid username/password for admission to ESET My licenses. If you are a license owner and cannot log in, email ESET Technical Back up.
ECP.4097	Undefined Error This error can occur when the system fourth dimension on your motorcar is set incorrectly or your computer hostname is missing. Set up your system clock properly to resolve the error. If y'all are still unable to resolve your result, email ESET Technical Support.
ECP.4098	Your ESET product is having trouble connecting with ESET servers. Verify your computer has an active cyberspace connexion past going to www.eset.com. If you are still unable to resolve your consequence, email ESET Technical Back up.
ECP.4099	We could not reach the activation server This is a known result with Windows operating systems that prevents activating your ESET product in some circumstances. ESET Smart Security Premium / ESET Internet Security / ESET NOD32 Antivirus users (and all Windows XP users) Verify your Windows operating system is up-to-date. If not, perform a Windows Update, restart your estimator and try to activate once again. Ensure that whatever other antivirus/security software installed on your system is not in disharmonize with your ESET production. Uninstallers (removal tools) for common Windows antivirus software Communication with ESET activation servers is verified using certificates. Ensure the Windows root certificates are updated using Windows Update automatically. Alternatively, refer to Microsoft's article. If you withal cannot activate your ESET product, electronic mail ESET Technical Back up and receive specific tools and instructions on how to resolve the issue and activate your ESET production. Nosotros recommend including ESET Log Collector output when submitting a support request.
ECP.4100	Internal fault If you are withal unable to resolve your issue, please e-mail ESET Technical Back up.
ECP.4116	This license is not valid in the selected country. Your license needs to be activated in the country where it was purchased Alternatively, contact your local ESET partner to update your license and aid you to activate your ESET production: How can I contact my local ESET partner for support?
0x00040027 (macOS)	Your license is overused. Possible solutions are: Remove license or conciliate ESET on unused devices via ESET My licenses Remove license or conciliate ESET on unused devices manually Renew or extend your license To place and report a pirated ESET license, visit our Knowledgebase article for instructions. When the license is no longer overused, effort to activate once more.

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Activation server or internet connection issues

Fault lawmaking	Outcome Description and Troubleshooting
ECP.20002	Nosotros could not reach the activation server This fault is commonly caused by the post-obit reasons: Your computer is not properly continued to your network and your internet connection is not active. A conflict with third-party security software, such equally Lavasoft Web Companion. To resolve the error, uninstall Lavasoft Web Companion and run a winsock reset. Verify y'all have an agile net connection Your ESET product is having trouble connecting to the ESET servers. Verify that your reckoner has an active cyberspace connection by going to https://www.eset.com. Remove Lavasoft Spider web Companion NOTE: In the Add together/Remove programs window, Lavasoft may be displayed as "Web Companion" only. When Lavasoft is removed, follow the steps below: Open an authoritative Command Prompt. Right-click the Command Prompt icon and select Run equally administrator Type the command netsh winsock reset and press the Enter central on your keyboard. Restart your calculator. Delete the following files: C:\Windows\system32\LavasoftTcpService64.dll C:\Windows\system32\SysWOW64\LavasosftTCPService.dll (64-bit systems only) In normal circumstances, you should be able to activate your ESET product. If non, that ways your computer has a network/DNS/Internet result or third-political party security software leftovers in your computer block attempts to perform the activation. If you are still unable to resolve your issue, email ESET Technical Support.
ECP.20006	Connection to activation servers has been blocked/interrupted. Check for a firewall presence on your network. Email ESET Technical Support to resolve this issue.
ECP.20016	Proxy server settings have an invalid username and countersign to connect to the proxy.
ECP.20031	Certificate validation fails. Refer to Document validation fails when installing my ESET product.
ECP.20032	The ESET servers are decorated. Please look the specified amount of fourth dimension stated in the fault message and and then try to activate again. If yous are still unable to resolve your upshot, email ESET Technical Support.

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Older ESET products

Fault code	Issue Clarification and Troubleshooting
Error 0008	Production activation fails You may need to re-enter your ESET username and password or clear the update cache. Visit the post-obit ESET Knowledgebase commodity for instructions: Product activation fails, Mistake 0008 or Mistake 0009 (8.x)
Fault 0015	Activation Fault If yous receive the messages "Activation failed" and "The activation key you entered has already expired" when attempting to activate your ESET product purchased from Staples, email ESET Technical Back up. Please include your Activation primal and the proof of buy number from your Staples receipt in your electronic mail if available.
Error 0097	Activation key is used for a different product Verify y'all downloaded the correct ESET production for the license you purchased. To download a different product, visit the Download Page. If you are still unable to resolve your issue, e-mail ESET Technical Back up.

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Source: https://support.eset.com/en/kb7297-resolve-act-or-ecp-errors-during-activation-home-users

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